Job Summary:
The Sales Engineer Administrator is part of a development program for our sales department. The admin will work as a support function to the Sales Engineers by entering orders, assisting with documentation required for manufacturing, and ensuring accurate information flow to and from internal customers.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Prepares source data for computer entry by compiling and sorting information, and establishing entry priorities.
- Processes customer and account source documents by reviewing data for deficiencies, resolving discrepancies by using standard procedures, or returning incomplete documents to the team leader for resolution.
- Enters customer and account data by inputting alphabetic and numeric information on a keyboard or optical scanner according to screen format.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Assist in preparing all documentation required for manufacturing and releasing orders to the floor.
- Support total quality efforts by providing timely and accurate information for order entry, elevating quality issues to the attention of management.
- Contributes to team effort by accomplishing related results as needed.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Some knowledge of manufacturing processes and concepts
- Good time management, presentation/training skills, planning and value-added selling skills
- Advanced written and verbal communication skills
- Must have the ability to build relationships over the phone
- Must have a proactive communication style, ensuring timely status of projects to account team and customer
- Ability to focus ambiguous customer needs into specific, deliverable requirements
- Able to develop relationships and communicate with high-level customer technical staff
- Ability to work independently and as part of a team
- Ability to work under pressure with tight deadlines
- Ability to work on multiple projects simultaneously
- Must be detail-oriented
Education and Experience:
- High school diploma or equivalent.
- Pursuing a degree in a business-related field.
Physical Requirements:
- Uncontrolled environmental conditions: noise, dust, dirt, and mobile equipment
- Occasional lifting up to 15 lbs.
- Any combination of standing, bending, climbing, balancing, kneeling, crouching, reaching, handling, feeling, and walking 8 to 10 hours per day
- Ability to work up to 8-10 hour shifts and overtime as required by the work
- Use of all limbs, dexterous and steady use of hands and arms for long periods of time
- Simultaneously mental and muscular coordination, visual and audio awareness of the surrounding area
Monti, Inc. is proud to be an Equal Opportunity Employer.
